If I Can Do It, You Can Do It
The Proven Path To Delighting Your Customers,
Colleagues, And Everyone Else You Meet
How Passion, Commitment, And Conscious
Capitalism Built A Business Where Everyone Thrives
How To Gain Insight Into Your Customer’s
Expectations, Align Your Marketing
Strategies, And Win More Business
Discovering Uniqueness By Flaunting Weakness
Unleashing the Power of Partnerships.
Grow Your Business. Save Your Town. Leave Your Legacy.
Start, Finance, Or Grow Your Company With
Your Customers' Cash
The Art Of Doing Twice The Work In Half
How A Few Companies Make It… And Why The Rest Don’t
Verne Harnish is founder of the world-renowned Entrepreneurs’ Organization (EO) and chaired for fifteen years EO’s premiere CEO program, the “Birthing of Giants” and WEO’s “Advanced Business” executive program both held at MIT.
Since the age of 12, Mark has been a natural businessman. Selling garbage bags door to door, the seed was planted early on for what would eventually become long-term success. After graduating from Indiana University - where he briefly owned
Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents powerful insights and global.
"Fill the other guy’s basket to the brim, then making money becomes an easy proposition.” Kip Tindell began forming his philosophy toward business as a student at Jesuit College Preparatory School of Dallas. And it was while he was in high school.
Adele Revella is CEO of Buyer Persona Institute and author of Buyer Personas: How to Gain Insight into Your Customer’s Expectations, Align your Marketing Strategies, and Win More Business (Wiley). Adele’s unique perspective derives from.
Rendall started life as a pigeon-toed baby in Milwaukee. When he was eleven years old, his parents sent him to school with patches in his pants. He decided this was unacceptable, so he began collecting aluminum cans from dumpsters.
Andrew Davis’ 20-year career has taken him from local television to The Today Show. He’s worked for The Muppets in New York. He’s marketed for tiny start-ups and FORTUNE 500 brands. His latest book, Brandscaping: Unleashing the Power of Partnerships
Read More →
John Mullins is an Associate Professor of Management Practice at the London Business School. He earned his MBA at the Stanford Graduate School of Business and his Ph.D. at the University of Minnesota. An award-winning teacher.
Jeff Sutherland is the inventor and co-creator of Scrum. He is a West Point graduate, former fighter pilot and cancer researcher, as well as CTO or head of engineering of eleven different software companies.
Gaylord Texan Resort & Convention Center
1501 Gaylord Trail, Grapevine, TX 76051, (817) 778-1000.
Gaylord Texan Resort & Convention Center **
Group rate: $199/nt. + taxes
Cut-off date: Monday, September 28, 2015
Online reservations: Click Here – Use Group Code (GZI)
Phone reservations: (817) 778-1000 – Use Group Code
**Due to an overwhelming response to the Growth Summit, rooms at the Gaylord may not be available for all nights the week of the Summit. Please Click here for overflow hotel options.
Salim Ismail Interviewed on Latest Book "Exponential Organizations" by Verne Harnish.
Steve Martin Interviewed on his book "The Small B!G" by Verne Harnish.
Keith Ferrazzi Interviewed on his book "Who's Got Your Back?" by Verne Harnish.
Liz Wiseman interview on her book "Rookie Smarts" by Verne Harnish.
Jack Daly, Author of "Hyper Sales Growth" Interviewed by Verne Harnish.
Randy Komisar Interviewed on his book "The Monk and the Riddle".
John Dijulius Interview with Verne Harnish - FORTUNE Growth Summit 2014.
Beverly Kaye Interview with Verne Harnish - FORTUNE Growth Summit 2014.
Influence Insights & Small BIG Follow-Up Actions
Secrets to Success, One Relationship at a Time
Hyper Sales Growth Action Steps
The "Stay Interview" for Starters
9 Steps to Creating a Customer Service Revolution
Join Verne Harnish, Steve Martin, Ari Meisel and some of today’s top business management thinkers and visionaries to get practical and actionable ideas, tools and knowledge how to scale up your business.
It has never been more important for leaders of growth companies to make the right decisions about people, strategy, execution and cash. In today’s economy, there’s little room for error. You and your team simply must outlearn the competition. Many growth company executives get so busy that they neglect their own professional development, and find out later that they have fallen behind. Now is the time to make your own education a priority, so you can reach your potential, and keep your company growing!
more with fewer resources
Keep everyone in the team aligned and accountable
Attract and keep A players in your team Identify the key processes that drive your business
Fuel growth with smart cash flow management
Entrepreneurs and Business owners Managing Directors and Chief Executives
C-level managers: CFO, COO and CMO Management and Leadership teams of all sizes Advisory Board members and Business mentors
– Get the right people doing the right things.
One-Page Strategic Plan – Every person in your organization must be on the same page. Rockefeller Habits Checklist – Every experienced pilot goes through a pre-flight checklist. Who-What-When Worksheet – Build a better to do list and drive tactical priorities. KPI Worksheet – Identify the numbers you must watch daily to maintain your growth trajectory.
Fast Track is a growth accelerator. We help CEOs implement a system of practical and actionable management tools to grow their companies fast. By putting world class management theory and expertise into action, CEOs can keep their business focused, aligned and accountable.
We work only with companies that have the potential and determination to grow fast. Fast Track delivers training and executive coaching in four key management areas: Strategy, People, Execution, Cash and one fundamental area: Personal growth. Our partnerships are driven only by the value we bring to the bottom line and the measurable improvements we make in the organizational health.
Verne Harnish is founder of the world-renowned Entrepreneurs’ Organization (EO) and chaired for fifteen years EO’s premiere CEO program, the “Birthing of Giants” and WEO’s “Advanced Business” executive program both held at MIT. Founder and CEO of Gazelles, a global executive education and coaching company with over 140 coaching partners on six continents, Verne has spent the past 32 years educating entrepreneurial teams.
The “Growth Guy” syndicated columnist, he’s also the Venture columnist for FORTUNE magazine. He’s the author of Mastering the Rockefeller Habits which is endorsed by over 100 CEOs of mid-size companies and is published in 9 languages. Verne, along with the editors of FORTUNE, also authored The Greatest Business Decisions of All Times," for which Jim Collins wrote the foreword, and his latest book Scaling Up was published the fall of 2014. Verne also chairs annual Growth Summits in North America, Europe, and Latin America.
Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures.
Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents powerful insights and global best practices from working with clients on every continent for more than twenty years. His energetic keynote speeches and workshops have inspired millions.
He is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. Ron is also the founder of UP! Your Service, a company that enables leaders and organizations to build Uplifting Service cultures for sustainable advantage.
Ron’s experience and passionate commitment to results have been distilled into proven methods to help clients upgrade service performance and build strong service cultures. His unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, and USA Today.
Ron was invited to Asia in 1990 by Singapore Airlines and the government of Singapore to create and launch a national service quality training organization. He is a graduate of Brown University, USA with studies in France, London and Berkeley, California. He is a professional member of the Author’s Guild, Global Speakers Federation and International Association of Learning Providers. Ron resides in Singapore and travels widely to promote and realize a vision of “Our world where everyone is educated and inspired to excel in service.”
“Ron Kaufman has unlocked the mystery of service.”
“Fill the other guy’s basket to the brim, then making money becomes an easy proposition.” Kip Tindell began forming his philosophy toward business as a student at Jesuit College Preparatory School of Dallas. And it was while he was in high school that he would begin shaping a flair for retailing that would later turn an industry on its ear with the opening of The Container Store’s first location in Dallas in 1978.
With Tindell at its helm since the beginning, Dallas-based The Container Store, the original storage and organization store, has nearly 70 stores across the country and a thriving website. Stores average 25,000 square feet and are merchandised with more than 10,000 products designed to save space and time.
Over the years, the company has been lauded for its commitment to its employees and focus on its original concept and inventory mix as the formula for its success. But for Tindell, the goal never has been growth for growth’s sake. Rather, it is to adhere to the company’s values-based Foundation Principles™, which center around an employee-first culture, superior customer service and strict merchandising. Growth and success have been the natural and inevitable result.
Tindell created The Container Store’s Foundation Principles™ in 1988 following the opening of the company’s Houston store. With higher than expected sales and an overwhelmed staff, he referred to his “philosophy epistle file” started many years prior, from which he pulled various anecdotes, musings and philosophical phrases that he felt would clearly communicate the company’s culture so that all employees would make decisions according to the same set of values and knowledge. These sentiments and philosophies would eventually become the company’s seven Foundation Principles™ that to this day guide decisions for The Container Store’s entire interdependent set of stakeholders, starting with employees and also including customers, vendors, the community and shareholders.
With his focus on employees first, Tindell has nurtured a fierce loyalty to the company, which has an incredible number of employees who might never have dreamed of a career in retail. In fact, that culture has landed The Container Store on FORTUNE magazine’s list of “100 Best Companies to Work For” for 15 years in a row. Since its inception, The Container Store has remained a company full of heart and soul with what Tindell likes to call a “yummy” culture. In line with its unique way of doing business is Tindell’s and The Container Store’s devotion to Conscious Capitalism – a movement led by a community of like-minded business, thought and academic leaders working to elevate humanity through a conscious approach to business.
UNCONTAINABLE: How Passion, Commitment, and Conscious Capitalism Built a Business Where Everyone Thrives, Tindell’s book about The Container Store’s culture, Foundation Principles and devotion to Conscious Capitalism, delves deeper into the retailer’s unique approach to business. (Learn more at uncontainable.com.)
In November 2013, under Tindell’s leadership, The Container Store embarked on the next phase of its journey, becoming a publicly-traded company. The primary reasons for choosing this path were to get more stock into the hands of employees, as well as maximize the autonomy for the company’s culture and management team and to have a more visible stage to endeavor to create a conscious company that will inspire others to emulate. Tindell’s dream during the IPO presented itself successfully as The Container Store reserved an unprecedented 14% of total shares issued for employees, and now 25% of employees own stock in the company. A store that can change your life? Yes, Tindell sure hopes so.
Tindell was presented with Ernst & Young’s prestigious Entrepreneur of the Year award in 1991 and is a recipient of the National Retail Federation’s 1998 Innovator of the Year Award. In 2006, along with wife Sharon Tindell (Chief Merchandising Officer) and Garrett Boone (Chairman Emeritus), Tindell was inducted into the Retailing Hall of Fame and he is a 2009 Junior Achievement of Dallas Business Hall of Fame inductee. Most recently Tindell received the National Retail Federation’s 2010 Gold Medal Award, the most coveted award in retail, given to individuals who have served the industry with distinction and achieved a national reputation for excellence. He serves on the board of Whole Foods Market (WFMI), the executive board of the National Retail Federation as Chairman and is on the Board of the Baylor Healthcare Systems Foundation. He is a leader and passionately involved in Conscious Capitalism, Inc. He is actively involved in the community as a member of the Salesmanship Club of Dallas, a nonprofit organization dedicated to transforming children’s futures by serving at-risk families in the Greater Dallas area, and is a member of the Dallas Arboretum CEO Advisory Council. Tindell enjoys spending time with Sharon at their ranch in Colorado, traveling, fly fishing and golf.
Adele Revella is CEO of Buyer Persona Institute and author of Buyer Personas: How to Gain Insight into Your Customer’s Expectations, Align your Marketing Strategies, and Win More Business (Wiley). Adele’s unique perspective derives from decades of experience as a sales and marketing executive, trainer, researcher and entrepreneur. Through the company she founded in 2010, Buyer Persona Institute, Adele has a compelling strategy for marketers who seek the confidence to say: “This is what really matters to our buyers. So here’s the plan.”
Rendall started life as a pigeon-toed baby in Milwaukee. When he was eleven years old, his parents sent him to school with patches in his pants. He decided this was unacceptable, so he began collecting aluminum cans from dumpsters and got a job delivering newspapers at five o’clock every morning. Since then he has been a stock boy, lawn boy, caddie, painter, janitor, tutor, resident assistant, job coach, supervisor, nonprofit manager and senior executive.
He’s hyperactive, loud and rebellious. He’s also too idealistic and bad at managing details. All of these weaknesses have helped him succeed as a speaker, leadership professor, stand-up comedian and endurance athlete.
During the last fifteen years he has spoken to audiences throughout the United States, South America, Africa and Australia. His clients include the United States Air Force and the Australian Government, as well as companies in the FORTUNE 50, AT&T and State Farm Insurance, FORTUNE 500, Ralph Lauren, as well as FORTUNE Global 500, BASF, GlaxoSmithKline, and Tyco International.
Early in his career, he managed nonprofit enterprises that provided employment for people with disabilities. He has more than twenty years of experience leading people and organizations. David has a doctor of management degree in organizational leadership, as well as a graduate degree in psychology.
He is the author of three books:
- The Four Factors of Effective Leadership
- The Freak Factor: Discovering Uniqueness by Flaunting Weakness
- The Freak Factor for Kids
Andrew Davis’ 20-year career has taken him from local television to The Today Show. He’s worked for The Muppets in New York. He’s marketed for tiny start-ups and FORTUNE 500 brands. His latest book, Brandscaping: Unleashing the Power of Partnerships, is one of Amazon.com’s Top 100 Marketing Books.
He’s produced for Charles Kuralt and MTV. He even produced a documentary film called Roadside Ambition: The amazing true story of one small town with two huge balls.
In 2001, Andrew co-founded Tippingpoint Labs, where, as the chief strategy officer, Andrew and his team helped companies like Putnam Investments, Breville and TomTom. They built digital strategies for publishers like Rodale and Meredith. For more than a decade, Drew has led the charge to change the way publishers think and how brands market their products in a digital world.
John Mullins is an Associate Professor of Management Practice at the London Business School. He earned his MBA at the Stanford Graduate School of Business and his Ph.D. at the University of Minnesota. An award-winning teacher and scholar and one of the world’s foremost thought leaders in entrepreneurship, John brings to his teaching and research 20 years of executive experience in high-growth retailing firms, including two ventures he founded and one he took public.
Since becoming an entrepreneurship professor in 1992, John has published four books, dozens of cases and more than 50 articles in a variety of outlets, including Harvard Business Review, the MIT Sloan Management Review, and The Wall Street Journal. His research has won national and international awards from the Marketing Science Institute, the American Marketing Association, and the Richard D. Irwin Foundation. He is a frequent and sought-after speaker and educator for audiences in entrepreneurship and venture capital.
John’s first trade book, The New Business Road Test: What Entrepreneurs and Executives Should Do Before Launching a Lean Start-Up (1e 2003; now 4e, London: Prentice-Hall/FT 2013), has become the definitive work on the assessment and shaping of entrepreneurial opportunities and is widely used by investors and entrepreneurs and in university courses worldwide.
His second book, the critically acclaimed Getting to Plan B: Breaking Through to a Better Business Model (Boston: Harvard Business Press 2009), co-authoredwith Randy Komisar, a partner at the esteemed venture capital firm Kleiner Perkins Caufield & Byers, was named to “Best Books of 2009” lists by BusinessWeek and INC Magazine.
John’s newest book, The Customer-Funded Business: Start, Finance or Grow Your Business with Your Customers’ Cash, (Jersey City, Wiley 2014), was named one of five “not-to-be-missed books” for 2014 by FORTUNE magazine. It challenges the widely held assumption that among an entrepreneur’s first and most important tasks is that of raising investment capital.
John has done executive education on five continents for a variety of organizations both large and small, including the Young Presidents’ Organization, Endeavour, the Entrepreneurs’ Organization, Kenya Airways, Merck-Serono, 3M, the European and African Venture Capital Associations, and the IFC, among many others. He has served on the boards of fast-growing entrepreneurial companies in the United States, United Kingdom, Europe, and Asia.
Jeff Sutherland is the inventor and co-creator of Scrum. He is a West Point graduate, former fighter pilot and cancer researcher, as well as CTO or head of engineering of eleven different software companies from small startups to enterprises with thousands of developers. He launched the first Scrum team in 1993 and has shepherded its explosive growth across the planet and into almost every industry: finance, healthcare, higher education and telecom. His most recent book is Scrum: The Art of Doing Twice the Work in Half the Time.
As the CEO of Scrum Inc. and the Senior Advisor and Agile Coach to OpenView Venture Partners, Jeff sets the vision for success with Scrum. He continues to share best practices with organizations around the globe and has written extensively on Scrum rules and methods. With a deep understanding of business process — gleaned from years as CTO/CEO of eleven different software companies — Jeff is able to describe the high level organizational benefits of Scrum and what it takes to create hyperproductive teams.
Since the age of 12, Mark has been a natural businessman. Selling garbage bags door to door, the seed was planted early on for what would eventually become long-term success. After graduating from Indiana University - where he briefly owned the most popular bar in town - Mark moved to Dallas. After a dispute with an employer who wanted him to clean instead of closing an important sale, Mark created MicroSolutions, a computer consulting service. He went on to later sell MicroSolutions in 1990 to CompuServe.
In 1995, Mark and long-time friend Todd Wagner came up with an internet based solution to not being able to listen to Hoosiers Basketball games out in Texas. That solution was Broadcast.com - streaming audio over the internet. In just four short years, Broadcast.com (then Audionet) would be sold to Yahoo for $5.6 billion dollars.
Since his acquisition of the Dallas Mavericks in 2000, he has overseen the Mavs competing in the NBA Finals for the first time in franchise history in 2006 - and becoming NBA World Champions in 2011. They are currently listed as one of Forbes' most valuable franchises in sports.
In addition to the Mavs, Mark is chairman and CEO of AXS tv, one of ABC's "Sharks" on the hit show Shark Tank, and an investor in an ever-growing portfolio of businesses. He lives in Dallas with wife Tiffany, daughters Alexis and Alyssa, and son Jake.